Q. How does one become a resident of Beetham HealthCare? 

A. Residents have been assessed by the Needs Assessment and Service Coordination team (NASC) at Gisborne Hospital as needing hospital, dementia or rest home care. Residents have chosen Beetham HealthCare to provide their care.


Q. What will it cost to be a resident of Beetham HealthCare? 

A. It costs the same as other aged care providers in this region. Usually long-term residents are eligible for a subsidy following a financial means assessment by WINZ. Residents not eligible for any subsidies, including Top Up Subsidies, will be charged the full daily rate. Are there ‘extra’ hidden costs for residents at Beetham HealthCare? No. We advise residents of costs, including the costs of extra personal goods and services they may want, such as Sky Television, newspaper, telephone, etc.


Q. How is each suite personalised? 

A. Our suites are spacious and residents are encouraged to bring in personal
possessions from home that make their suite special to them.


Q. Can residents transfer from one care facility to Beetham HealthCare or from Beetham HealthCare to another care facility? 

A.Yes. Residents should check the admission agreement or contract they signed with the care facility to see what conditions must be met for a transfer to another facility. Any transfer between services, whether within the Tairawhiti District Health Board region or outside it, is done in consultation with your local NASC team.


Q. What activities are there at Beetham HealthCare? 

A.We employ two Activities Coordinators who organise individual and group activities designed in an encompassing and holistic way at a level that is appropriate and safe for each resident. Our goal is to reduce the barriers residents may face in participating in leisure, recreation and daily activities


Q. How do I know that Beetham HealthCare is providing quality care? 

A.We have Certification under the Health and Disability Services (Safety) Act 2001 and comply with the Health and Disability Sector Standards 2001. We have a contract with Tairawhiti District Health Board to provide long - term residential care to residents who are eligible for government funding through the residential care subsidy.


Q. Does Beetham HealthCare provide personalised care? 

A. Just as residents make choices at home for their personal cares, they have the same choices at Beetham HealthCare.


Q. Are staff qualified and trained at Beetham HealthCare? 

A.The Clinical Services Manager actively encourages training as part of ongoing professional development. This includes non-clinical staff.


Q. What is ‘hospital level’ care? 

A. Hospital care is provided for those who have a significant disability and medical concerns. Most require the assistance of two people to move about.